Our vision is to help save lives and build a culture of "kampong spirit" like the good ol' days, when everyone in the community looked out for one another. Via our mobile app, we aim to provide you with peace of mind through our swift assistance with community volunteers.
Without prompt and proper medical aid, your loved ones may be at a greater risk during a medical emergency. With our mobile app, we will help you locate a trained Kampong Hero to attend to your loved ones in your absence.
Nothing feels more powerless than knowing someone you love is sick or in need of help. It is tough having to decide what’s best between choices like taking urgent leave and rushing back home or calling an ambulance.
With the SG Assist mobile app, you can easily lead Kampong Heroes to your home, anytime and anywhere. Knowing that someone is already attending to your family member will give you more time to make a decision about what to do.
Our Kampong Hero will give you the latest status updates via our app so that you can decide whether to stay at work with the peace of mind, or to come home immediately if the situation is serious.
At this stage, Kampong Heroes can only check in at the doorstep and provide you with information to assess your care-receiver’s condition. They also recommend if the emergency services should be called to the site.
Our Kampong Hero will enter your home to properly access your care-receiver only if it is necessary and only if you give them explicit permission.
To avoid any injuries to your loved ones, we recommend that you answer the Triage Questions as accurately as possible and include any relevant information about your care-receiver in your request.
Rest assured that we care about your care-receivers as much as you do. We conduct stringent checks into our Kampong Heroes to ensure that they are well-equipped to handle such situations.
However, if your care-receiver does suffer an injury, contact us as soon as possible and we will conduct a thorough investigation into the circumstances.
With our Pay-It-Forward credit system, you can use your credits to donate to your selected charities. Credits can also be used for self-enrichment courses with our training partners for courses relating to mental health care, first aid, CPR, and more!
You can also redeem gifts and vouchers, including but not limited to supermarket vouchers, discounted medical check-ups, and home improvement services.
In line with our love for volunteering spirit, you can also earn credit by attending volunteer events that we’ve partnered with!