Press the button to initiate getting assistance for your loved-one.
Choose your dependent contact and continue filling up the case details with precise instructions for the volunteer aka Kampong Hero to follow.
Now just wait for a nearby volunteer aka Kampong Hero to accept your case and help you.
Once matched, make sure to constantly keep in touch with the volunteer aka Kampong Hero using the app's call, chat, video and timeline functions.
Browse through the available cases and select a suitable case that you are confident in completing.
Once you have accepted the case, quickly move towards the dependent's location.
Once in contact with the dependent, carry out the case instructions and maintain constant communication with the User.
Finally, double check all instructions and take a picture proof of the house's door or gate to close off the case.